Inspector X4

Posted: ( 13 May, 2022, Lusaka)

Job Purpose

Reporting to the Relationship Manager- Membership and Contributions, the role will support the Manager by conducting physical and record Inspections on employer’s premises to enhance compliance to registration, submission of accurate returns and payments to ensure conformity to the National Health Insurance Act.

Key Responsibilities

⦁To carry out records and physical on employers to establish registration status of with the Authority.

⦁Inspects employers’ payroll records for under declarations to ensure compliance with the Act. 

⦁Visits employers and enlightens them on the NHIMA Act to ensure compliance.

⦁To report on closed companies.

⦁To report on dropouts.

⦁To assist in conducting employer sensitization sessions.

⦁Perform regular physical inspection of employers’ compliance to return submission and payment status

⦁Document inspection outcomes by completing detailed Post Inspection Reports (PIRs)

⦁Resolve compliance related issues in a timely manner

⦁Collect inspection information and documentation for preservation for court

Knowledge, Skills, Qualifications and Experience

⦁Grade twelve (12) School certificate with 5 Credits or better which should include Mathematics and English Language.

⦁Degree in any Business Studies/Social Sciences/Economics/Accounting/Marketing or equivalent.

⦁Must have valid Driving License.

⦁At least three (3) years relevant work experience in the pension industry.

Competencies required for this Role

⦁Numerical and interpersonal skills.

⦁Good personal organization.

⦁Computer literacy.

⦁Good Report writing skills.

⦁Organizational and planning skills.

⦁Communication skills.

⦁Time management-good at scheduling own work, fast, efficient

⦁Information gathering and monitoring skills.

⦁Problem analysis and problem-solving skills.

⦁Judgment and decision-making ability.


⦁Team player.

⦁Attention to detail and accuracy.

Attributes: -


⦁Customer service 

⦁Relationship management



⦁Decision making 

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