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Human Resource Officer

Posted: ( 20 January, 2025, Lusaka)

Job Purpose

This role reports to the Senior Human Resource Officer and is responsible for carrying out human resource operations of the Authority within the Human Resource & Administration Department.

Key Responsibilities

The key functions of the role will include but not limited to;

  • Participating in the recruitment activities as required,
  • Coordinating all on boarding and staff orientation programs,
  • Responsible for timely roll out of probation assessments, annual appraisals and processing these for follow up action,
  • Coordinating all training and other performance interventions activities and logistics, 
  • Responsible for all exiting and departure employees’ processes and controls,
  • Assist in coordinating staff development and training programs,
  • Providing support in drafting HR correspondence,
  • Processing payroll and collaborating with Finance Manager for final payments,
  • Processing statutory obligations such as NAPSA, NHIS, WCFCB and collaboration with Finance & Investments Department for payment,
  • Maintaining employee benefits, employment status and similar records that support the basis on which decisions are made,
  • Processing of employee disciplinary and grievance matters,
  • Processing of documentation and preparing scheduled and ad-hoc reports related to personnel activities including staffing, recruitment, training, grievances, performance evaluations, etc;
  • To perform other tasks related to the role as may be delegated from time to time.



Knowledge, Skills, Qualifications and Experience

  • Grade twelve (12) School certificate or its equivalent with 5 credits or better which should include English Language and Mathematics;
  • Minimum of a Diploma in Human Resource Management or any related field with three (3) years of working experience in a similar role; or a Degree in Human Resource Management or any related field with at least one (1) year of working experience in a similar role; and
  • A Member of Zambia Institute of Human Resource Management.



Competencies required for this Role

  • Must have good oral and writing skills;
  • Must be proficient in computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel); scheduling appointments/updating calendars;
  • Must have general knowledge of the Zambia employment laws and practices;
  • Possess skills in database management and record keeping;
  • Must have good interpersonal skills and organisational skills.


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